What do I do if my credit card was lost or stolen?
If you think your card has been misplaced but not lost or stolen and you don’t want to get a new card, you can temporarily lock it. If your card’s been lost or stolen, please report it immediately.If your card was stolen or you still can't find it, please lock it immediately and report your card as lost or stolen. For your safety, we will cancel your missing card and send you a new one in 15 to 20 business days.

How do I change my credit limit?
You can submit a request to change your credit limit online or by calling us at
‍1-844-GO-ADFCH. If you're approved for a limit change, your new limit will be available immediately.

Why is my card being declined?
We’re sorry to learn that you’re having difficulties with your card. Please give us a call at 1-844-GO-ADFCH (available 24/7), and we’ll be able to take a closer look for you.

Do you offer any Cash Back credit cards?
YES, we offer Mastercard Cash Back credit cards which allow you to earn cash back credits (often up to 1% and at times up to 2%) on your purchases.

What is your SWIFT BIC number?
Our SWIFT BIC is VANTVUVU

What is your Standard Settlement Instruction (SSI)?
CAD : BOFMCAM2
USD : CTZIUS33
EUR : CGDIPTPL
HKD : STVPHKHH

XAL : VANTVUVU